Privacy Policy
Your privacy matters to us. This policy explains how Vetmo collects, uses, and protects your personal information.
Introduction
Welcome to Vetmo ("we," "our," or "us"). We are an AI-powered marketing agency committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website or use our services.
By using our website or services, you consent to the practices described in this policy. If you disagree with any part, please do not use our services.
Information We Collect
We collect information you provide directly and information collected automatically:
Personal Information You Provide:
- Full name, email address, and phone number
- Company name and job title
- Billing and payment information
- Project details, goals, and business information
- Messages sent through contact forms
Automatically Collected Information:
- IP address and browser information
- Device type, operating system, and screen resolution
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
How We Use Your Information
We use collected information for the following purposes:
- Provide, maintain, and improve our marketing services
- Respond to your inquiries and provide customer support
- Process payments and manage your account
- Send service updates, newsletters, and marketing communications (with consent)
- Analyze website usage to improve user experience
- Comply with legal obligations and prevent fraud
Information Sharing & Disclosure
We do not sell your personal information. We only share information in these limited circumstances:
- Service Providers: Trusted partners who help us operate (hosting, payments, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In case of merger, acquisition, or sale of assets
- Your Consent: When you explicitly authorize us to share
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage (Google Analytics)
- Marketing Cookies: Personalize ads and measure campaign performance
- Functional Cookies: Remember your preferences and settings
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmissions
- Secure servers with regular security audits
- Restricted access to personal information
- Regular data backups and disaster recovery plans
Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your personal data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Data Retention
We retain your personal information only as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
If we discover we have collected data from a child without parental consent, we will delete it promptly. Parents who believe their child has provided us with information should contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When we make changes, we will:
- Update the "Last Updated" date at the top
- Notify you via email for significant changes
- Post a notice on our website homepage
We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Thank You for Reading
By using Vetmo services, you acknowledge that you have read and understood this Privacy Policy.